Privacy Policy

We collect several types of information to provide and improve our Services:

Information you provide directly: When you book a demo call, request a quote, or fill out a contact form, we collect your first and last name, email address, phone number, business name, trade type, and any message or details you choose to share.

Account information: If you become a client, we may collect business details such as your service area, website domain, Google Business Profile information, and branding assets needed to build your marketing system.

Billing information: We collect payment method details through our secure payment processor to process your $247/month subscription. We do not store full credit card numbers on our servers.

Automatically collected information: When you visit the Site, we automatically collect your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the date and time of your visit using cookies and similar tracking technologies.

We use the information we collect for the following purposes:

• To schedule and conduct demo calls and respond to your inquiries.
• To build, deliver, and maintain your contractor website and marketing systems.
• To process your subscription payments and manage your account.
• To send you service-related communications, including onboarding instructions, launch details, and technical support.
• To send marketing and promotional emails about new features or offers, only if you have opted in. You may unsubscribe at any time.
• To analyze Site usage and improve our Services and user experience.
• To comply with legal obligations and enforce our Terms & Conditions.

As part of our Services, we may send text (SMS) messages to you and your customers for appointment reminders, lead follow-up, missed-call text-back, review requests, marketing promotions, and service-related communications. By providing your phone number and checking the consent box on our forms, you expressly agree to receive recurring and non-recurring SMS messages from SHOWKACE at the number you provided.

• Message frequency: Message frequency varies and depends on the campaigns and automations active for your account. You may receive several messages per week.
• Message and data rates: Standard message and data rates may apply for each message sent or received, as determined by your mobile carrier.
• Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to any message. Upon opting out, you will receive a one-time confirmation message. You may opt back in at any time by replying START or UNSTOP.
• Help: For support or questions about our text messaging program, reply HELP to any message or contact us at support@showkace.com.
• Carrier participation: Participating carriers are not liable for delayed or undelivered messages.

We do not share your mobile number with third parties for marketing purposes without your consent. Your mobile information will not be sold or rented to any third party.

We use cookies, web beacons, and similar technologies to recognize your browser, remember your preferences, measure Site traffic, and understand how visitors use our Site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can control or disable cookies through your browser settings, but some features of the Site may not function properly without them.

We may also use third-party analytics tools (such as Google Analytics) that collect anonymized usage data. These third parties have their own privacy policies governing the use of this data.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We share information with trusted vendors who help us deliver our Services, including payment processors, SMS and email delivery providers, calendar scheduling tools, and hosting providers. These vendors are contractually bound to protect your data.
• Business transfers: If SHOWKACE is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Legal compliance: We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), restricted internal access, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide our Services. After account cancellation, we retain billing and transaction records for as long as required by law, and we delete or anonymize other personal data within a reasonable period, typically 90 days, unless a longer retention period is required for legal or accounting purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications at any time using the link in our emails.
• Withdraw consent: Withdraw any consent you have previously given to data processing.

To exercise any of these rights, contact us at privacy@showkace.com. We will respond to your request within 30 days.

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will promptly delete it.

Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this policy periodically. Material changes will be communicated through the Site or via email.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Website: showkace.com
• Email: privacy@showkace.com
• Contact form: showkace.com/contact